POLITIQUES DE RÉSERVATION/ANNULATION

In order to ensure your seats for a whales watching cruise, when taking the reservation, we will charge the total amount of the reservation on the credit card that you will use to reserve. In case the activity is cancelled, we guarantee the refund of the amount debited from the credit card given by the customer when making the reservation. During your visit, you must arrive at least 30 to 40 minutes before the scheduled departure time.

Cancellation policy:

Contact us at 418-232-6716 or toll free at 1877-763-7886 at least 24 hours before your scheduled departure time. Any exceptions within this time frame will not be accepted. If you fail to cancel your reservation, the total amount collected on the credit card will not be refunded.